Getting older and retiring

Your life : Our services

Give you a bus pass (Transport services)

We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times.

Help you stay independent at home (Telecare)

Telecare is a free countywide service that provides assistive technology to help people to live safely and independently at home. Sensors are used to detect risks and emergencies, such as falling, a person leaving the house on their own at vulnerable times and medication mismanagement. Environmental risks such as fire, flooding or gas leaks can also be detected before they reach a critical situation. Equipment can be programmed to call a 24 hour monitoring centre with trained operators who will call for assistance as required, for example nominated responders or the emergency services. Stand alone equipment is also available, including paging systems and personal memo reminders.

Telecare is discreet, simple to use and adaptable to each individual’s needs. As well as enabling users to manage independently in their own homes and enhance quality of life, it can also provide great reassurance and peace of mind for family and carers; reducing stress and anxiety levels. Other benefits include reducing the likelihood of hospital or care home admission, reducing the need for domiciliary care and improved management of health conditions.

There are currently 1800 users of Telecare in Gloucestershire, many of whom are elderly, have physical or learning disabilities or mental health issues.

Support carers (Carers Services)

We run a Positive Caring Programme, which is a series of sessions for people who look after a relative, friend, neighbour or child with a disability. It is an opportunity to meet with others in similar circumstances to gain and share information, knowledge and support to help you in your caring role.

There are 6 generic sessions each of which focuses on a different aspect of the caring role.

  • Being a Carer enables people to reflect on their caring role and identify some of the issues with which they are faced
  • Day-to-Day Caring gives you tips on the practicalities of caring for someone.
  • Looking after Yourself enables carers to reflect on their own health needs and ways of coping
  • Caring and Resources gives expert advice on entitlements, benefits and breaks
  • Caring in Partnership helps to develop carers as active partners with practitioners in planning and implementing care
  • Next Steps supports carers to plan ahead and try to gain more balance in their lives.

Support older people (Community hubs, dementia services)

There are currently over 8,200 people in Gloucestershire with Dementia, a figure that is likely to increase by 44% over the 15 years.
The Dementia Training and Education Strategy is a multi-agency scheme jointly funded by Gloucestershire County Council and Gloucestershire NHS.  The strategy is also supported by the 2gether trust managing memory service and the Gloucestershire Clinical Communising Group.

We offer dementia training and education programmes to anyone in the county who works with or supports regularly people who live with dementia.

We also work with partners and voluntary organisations to provide older people with access to health related and social activities in their communities, through the provision of information, advice and signposting, resulting in greater independence and physical/mental wellbeing This is done through face to face contact or helplines including, for example:

  • The Adult Social Care Helpdesk
  • Village and community agents
  • GRCC’s In Touch programme
  • Your Circle
  • Carers Gloucestershire
  • Extra Care Housing centres

Help you research your family history (Archives)

The Archive service preserves the county’s written heritage for the future and makes it easily accessible to the public

Over the years the Archives service has developed to meet the changing needs of its users and to take advantage of new technology.
As far as the county’s written heritage is concerned, we’ve continued to collect documents and store them in the most appropriate physical conditions.  This now includes material which is ‘born digital’ so we’re developing ways in which these records can be preserved and made available in the future.  Documents are still available for anyone to use in our public research room, but we’ve introduced some new elements like ‘Searchroom Buddies’ to provide support for less confident researchers. 

Our online catalogue, just a dream in the early 1990s, now includes 99% of our catalogues.  The use of our on-line services is growing (now over 300,000 visits last year). The range of sources available in the Archives has increased as well.

We offer a range of events and activities to help people understand the potential of the collections we hold and get the most from them. We usually work with partners to provide these, sometimes these are heritage organisations but we also work with non-heritage groups like a housing association or the city centre partnership.  There are many opportunities for volunteering within the Archives so that community groups as well as individuals can learn new skills, develop an interest or simply meet like-minded people.