Your first house

Your life : Our services

Help you get rid of household and other rubbish (HRC) (Waste disposal)

In 1994 the cost of waste disposal was £2m and there was no such thing as a landfill tax (the tax now applied on every tonne of waste buried). Most things people took to the "tip" were just buried in landfill and only metals were recycled.  Of the 227,000 tonnes collected or taken to tip, 204,000 tonnes of waste were land filled with only 10% recycled.

In 2014 the cost of waste disposal is £25m and landfill tax costs £80 for every tonne landfilled on top of the actual cost of disposing of waste which now include much higher environmental standards.

If you go to the Household Recycling Centre (HRC) now two thirds of material is sent for recycling with 29 different sorts of material separated. 

Waste grew hugely over the 20 years and, having peaked at 324,000 tonnes in 2006/07,  289,000 tonnes of  materials has been collected or taken to HRCs in 2014.  Just under a half will be recycled with 156,000 tonnes being sent to landfill.  

Keep roads clear in the winter so you can travel around the county (Winter maintenance)

In a typical season we start with around 11000 tons of salt and carry out between 50 and 60 salt runs, covering 1,000 miles of road - though during severe winters the number of runs can double or even treble. We treat primary routes - all A, B roads and some C roads and routes to emergency services such as hospitals and fire stations as well as a high proportion of most frequent bus routes.

If time and resources allow, we will also treat a secondary route of local bus routes and access to rural communities.

We work with parish and town councils to match-fund hand spreaders so they can treat local pavements and problem areas.

We have over 100 salt hand-spreaders and over 5,500 bags of salt out in the communities for them to use.

Gloucestershire County Council works closely with Cheltenham Borough and Gloucester City Councils to treat the main shopping areas.

We are also re-filling grit bins in rural or problem areas, like steep hills or bends, for local people to treat the roads and pavements themselves.

In addition to our gritters, we have a team of parish snow plough operators and snow wardens who are available out in the communities to help us deal with clearing snow off local roads.

These are vital to support our winter operations when we're concentrating on the strategic road network.

Respond to house fires (Fire and Rescue)

If you have a house fire the Fire & Rescue Service will respond immediately. A team of highly trained and well equipped Firefighters will bring the situation under control, rescuing people, fighting the fire and doing whatever can be done to save as much of your property as possible. They will even make sure that if you can’t go back into your house that you are guided to people who can help you put a safe roof over your family’s heads.

Firefighters also spend time doing prevention work in communities to encourage people to think about fire, avoiding the situations in which they can start and make a plan to escape should one happen.

Provide advice about local flooding and prevention (Flood prevention planning)

As a Lead Local Flood Authority, under the Flood and Water Management Act 2012, we have responsibilities for

  • investigating and reporting flooding incidents
  • managing flood risk from surface water, groundwater and ordinary watercourses (i.e. non main rivers)
  • producing a local flood risk management strategy
  • consenting works on ordinary water courses
  • enforcing works to maintain the flow on ordinary water courses

Our flood guide is full of useful advice and is updated regularly. We work with the district councils and water authorites to manage flood risk from all sources and we have a reporting service so you can report a flood through our website or by phone.